Privacy Policy
Privacy Policy
Effective date: April 27, 2026
This Privacy Policy explains how SecondTick collects, uses, shares, and protects information when you use our websites, applications, and related services.
Information We Collect
We collect information you provide directly, such as your name, email address, account credentials, invite requests, support messages, and billing or plan preferences.
When you use SecondTick, we may collect chart screenshots and other content you submit for evaluation, along with the resulting evaluations, proposals, trade-plan history, preferences, reactions, and related app activity.
We may also collect limited technical information, such as device type, browser, approximate location derived from network information, log data, and information used to keep the service secure and reliable.
How We Use Information
We use information to create and secure accounts, provide chart evaluations and proposals, maintain evaluation history, operate limited beta access, respond to support requests, and communicate about the service.
We may use information to improve SecondTick, troubleshoot issues, detect misuse, enforce our terms and policies, comply with legal obligations, and protect the rights, safety, and security of our users and service.
How We Share Information
We do not sell your personal information. We may share information with service providers that help us operate, host, secure, analyze, support, and improve SecondTick.
We may disclose information if required by law, legal process, or a valid government request, or when we believe disclosure is necessary to protect users, the public, SecondTick, or others.
We may share information in connection with a merger, acquisition, financing, reorganization, or sale of assets, subject to appropriate protections for personal information.
Data Retention and Deletion
We retain personal information for as long as needed to provide SecondTick, maintain account and evaluation history, meet legal obligations, resolve disputes, and protect the service.
You may request deletion of user-submitted data by contacting support@secondtick.co. We will delete requested user-submitted data unless retention is required or permitted for legal, security, fraud-prevention, backup, or legitimate operational reasons.
Deleting certain information may limit or prevent your ability to use parts of SecondTick, including saved evaluation history.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your Choices
You may update certain account information through the service or by contacting us. You may also contact us to request access, correction, or deletion of personal information, subject to applicable law and verification requirements.
If you receive marketing or product communications from us, you may opt out where an unsubscribe or preference option is provided. We may still send transactional or service-related messages.
Children's Privacy
SecondTick is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date and provide additional notice when appropriate.
Contact Us
If you have questions about this Privacy Policy or want to submit a privacy or deletion request, contact us at support@secondtick.co.